Privacy Policy and Terms of Service

Last updated: August 18, 2025

Lucky Leather Repair (“we,” “our,” “us”) values your privacy and is committed to protecting your personal information. This Privacy Policy and Terms of Service (“Policy”) explains how we collect, use, and safeguard information when you visit our website https://luckyleatherrepair.com, and outlines the rules and conditions for using our services. By accessing or using our website, you agree to this Policy.

Privacy Policy

Information We Collect

When you visit our website, we may collect the following types of information:

Automatically collected information (“Device Information”): IP address, browser type, operating system, time zone, pages visited, and cookies.
Information you provide: name, email address, phone number, address, or payment details when you fill out forms, request a service, or contact us directly.

How We Use Your Information

We use the collected data to:

Provide, operate, and improve our services.
Communicate with you about appointments, services, and inquiries.
Process payments and fulfill service agreements.
Prevent fraud and protect security.
Comply with legal obligations.

We do not sell, rent, or trade your personal data to third parties.

Cookies and Tracking

We may use cookies to improve user experience and analyze website traffic. You can disable cookies in your browser, but some features of the site may not work properly.

Data Security

We implement reasonable technical and administrative measures to protect your personal data. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute protection.

Data Retention

We retain your information only as long as necessary to provide services and comply with legal obligations.

Children’s Privacy

Our website and services are not directed to individuals under 18. We do not knowingly collect personal data from children.

Your Rights

Depending on your location, you may have the right to:

Access and request a copy of your data.
Request correction or deletion of your data.
Restrict or object to data processing.
Withdraw consent at any time.

To exercise your rights, contact us at denis@luckyleathercraft.com.

Terms of Service

Use of Website

You agree to use our website and services only for lawful purposes.
The website and its content are provided “as is” without warranties of any kind.

Intellectual Property

All content on this website, including logos, text, images, and designs, is the property of Lucky Leather Repair and may not be copied or reproduced without permission.

Services and Pricing

All services are subject to availability and may vary depending on materials and customer requirements.
Prices are subject to change without notice. Final quotes are provided before work begins.

Limitation of Liability

We are not liable for any indirect, incidental, or consequential damages arising from the use of our website or services.
We are not responsible for delays, damages, or losses caused by factors beyond our control (e.g., supply chain issues, acts of nature).

Third-Party Links

Our website may contain links to external websites. We are not responsible for the content, privacy, or practices of those websites.

Termination of Use

We may suspend or terminate access to our website if you violate these Terms.

Governing Law

This Policy is governed by the laws of the State of Illinois, United States. Any disputes shall be resolved exclusively in the courts of Cook County, Illinois.

Changes to This Policy

We may update this Policy from time to time. The “Last updated” date at the top will be revised accordingly.

Contact Information

If you have questions about this Policy or our services, contact us:
📧 Email: denis@luckyleathercraft.com
🌐 Website: https://luckyleatherrepair.com